Rapid Dispatch System
Order and fleet management platform for the taxi service industry.
The Rapid Dispatch System (RDS) is a platform designed for managing orders and transportation operations within the taxi service industry. The RDS consists of two components: An Android-based applications and a web-based application. The Android tablet app, installed in each vehicle, transmits data such as GPS location, vehicle condition, and order status changes to the back-end. Meanwhile, the web-based application is used by the back office team to receive customer orders and relay them to drivers via the tablet app.
GPS-Based Dispatching
Broadcast orders to the nearest available drivers for timely pickups and efficient routing.
Dual-Platform Architecture
Android tablet app in vehicles transmits GPS, condition, and order data; web app manages back-office operations.
Real-Time Communication
Back office can relay field conditions to drivers via text or voice messages for seamless coordination.
An Express Group Project
Express Group has been Indonesia's fastest growing transportation provider for the past 2 decades. Since its founding in 1989, the company has offered taxi service, car rentals, and operational vehicle solutions backed over 15,000 drivers. Committed to staying at the forefront of the industry, Express Group continues to expand its services.
Express Group manages over 5,000 vehicles from Sumatra to Bali, with the fleet size growing and partners nearly doubling. To address inefficiencies in data recording, we developed a system for taxi booking and trip transactions. The system broadcasts orders to the nearest drivers for timely pickups and records all transactions in real time. Using Android tablets, the system captures data both online and offline, and allows the back office to communicate field conditions to drivers via text or voice messages.